Three steps
How to get free access
01
Find your Support ID
Open ParrotSense, tap More, then Settings. If the plan screen appears, close and reopen the app first. You will see a Support ID with a copy button. It identifies your install, not you.
02
Email it to us
Send your Support ID to [email protected] with a document from your vet showing the diagnosis. A photo of the visit note or results page is fine. The button on that Settings card starts the email for you.
03
The tools open
We apply the grant to that Support ID. Every tracking tool opens on your device, in full, at no charge, usually within minutes of us applying it.
What opens
Every tracking tool, in full
Not a trial and not a cut-down version: the same tracking tools a paying subscriber gets.
The dashboard
Your bird at a glance
Weight
Weigh-ins in grams and the baseline warning
Droppings & water
Both logs, with plain verdicts
Daily checks
Breathing, tail bob, posture, alertness
Medications
Dose ticks and refill warnings
Care calendar
Avian vet, nails, beak, baths, cage, toys
Activity
Out-of-cage time, foraging, training, flight
Checklists
New bird, bird-proofing, travel, emergency kit
Conditions
Egg laying, feathers, weight and liver
Vet report
The 14, 30 or 90-day summary to share
Vet documents
Photos and PDFs, on your phone
Insurance claims
Totals and CSV export
Back up & restore
Every bird and record, in one file
Straight answers
The terms, plainly
What the grant covers
Everything you use to track, log and record your bird's care: the tools listed above, in full. Some things stay with the paid plan: call analysis, which costs us money on every run; the four food tools (diet guide with its mix check, safety checker, seed to pellets and fresh mix); and adding or editing a bird. We would rather show you where the line falls than promise everything and walk it back.
What happens to your document
We read it to confirm that a vet has made a diagnosis, then apply the grant to your Support ID. We do not ask for your income or your bird's full history. A grant belongs to that install, and we can withdraw it if a claim turns out to be false.
Why there is no code to type in
You will not find a promo-code box in the app. App Store rules do not let an app run its own unlock codes. We apply the grant to your Support ID from our side instead, which is why we need that ID.
Why we do this at all
A bird on daily medicine, or a bird your vet is watching week by week: those owners need a clear record of what happened and when, and they are the people a new subscription bill hurts first. Charging them hardest would be wrong, so we do not.
Rescues & fostering
If the bird is not yours
Rescues, sanctuaries and foster homes: talk to us
You look after birds that are not yours, often several at once, usually with a history nobody wrote down. Birds can outlive a home or two, so that history matters.
Email us, say what you do and roughly how many birds you have at a time, and we will work something out. No form, no application process.
One thing worth knowing: every bird has its own record. When one is adopted, the vet report gives the new owner a plain summary of that bird's last 90 days, including weights, diet, medications, care and what was logged, instead of a few remembered details and a folder of paper.
Email [email protected]Questions
